frequently asked questions

Q: Which one should I buy?

For a detailed comparison of our THREE product lines see the chart HERE. 

Here's some quick guidance:

Mito Red Original - if you think you'll only ever want one light, the Mito Red Original series provides unmatched power and value. 

MitoMOD Series - same great power and performance as the Mito Red Original, but if you want (or may want in the future) modular capability to build out a larger setup, go with the MitoMOD Series.  

MitoPRO Series - same great power but with additional Red (630/660nm) and NIR (830/850nm) wavelengths in order to truly maximize cytochrome c oxidase activation. Also comes with built in integrated control panel and timer (control an entire array with the push of a button). The MitoPRO Series is one-of-a-kind, top of the line red light therapy for the true red light therapy connoisseur.

Q: Why are your products so inexpensive?

Other at home full body red light therapy panels can run $1195 or more, whereas our MitoMOD 900 is only $679. We are able to do this because we run a lean organization with limited marketing and overhead. We don't pay for celebrity endorsements or offer pointless apps (do you really need an app to tell you to stand in front of a light for 10 minutes?). We keep our costs and overhead low in order to pass the savings on to you.

Q: What is your return policy?

We are so sure you will love your Mito Red that we offer a no questions asked full refund within the first 60 days. Mito Red does not charge any restocking fees.

Q: When will my order ship?

All North America orders received before 12pm MST (M-F) will ship on the same day, otherwise they will ship next business day. International orders will ship within 1-3 business days.

Q: Are the NIR LEDs not working?

Near Infrared (800-900nm) is just beyond the visible spectrum (400nm-700nm) - hence it is invisible to the naked eye. You will actually only be able to see a small pink dot or perhaps a very subtle pinkish hue emanating from the NIR LEDs when they are 'on'. Please rest assured that there is a significant amount of light energy emanating from those LEDs and your Mito Red Light is in fact working exactly as designed.

Q: Do I need safety glasses with this light?

While there is a growing body of scientific research suggesting that modest amounts of red and NIR LED light may benefit certain eye conditions, Mito Red's plug-in lights are very bright!

As such, goggles are provided and should be worn when facing the lights, particularly when NIR is active. 

When using, DO NOT stare directly into the light emitting diodes (LEDs).

Again, our Mito Red Lights are very bright and if you have any eye problems, or any other health conditions at all, please consult with a licensed healthcare professional before using a device like Mito Red. 

Q: Can I use the devices too much / for too long?

There is an upside down U shaped response curve when it comes to red light benefits More is not always better! The great thing about Mito Red Light devices is that you can reap the same benefits in less time versus other products on the market. 5-15 minutes a day is really all you will need.

Having said that, Red (620-700nm) and NIR (800-900nm) light is very safe and there are no known negative side effects after over 3,000 clinical studies.

Q: What are the EMF levels?

Our devices are engineered to have low EMFs. However, anything with electric current running through it is going to generate some electromagnetic field. At the recommended usage distance of 6+ inches our devices emit no detectable levels of EMF. 

On balance our devices are going to be much lower in EMFs than other products because our lights contain only the electrical components needed to power and cool the lights (nothing extraneous added such as bluetooth / WiFi). Of particular concern are products which come with an 'app'. Having an app necessitates a WiFi / bluetooth signal from the device. Many times these devices can emit a signal even when they are not in use! This means you could be unknowingly polluting your environment with EMFs 24/7.

Q: What is beam angle and why does it matter?

Some LED light manufacturers use a wide beam angle of 90 degrees. The problem with using a wide beam angle is that the power density drops quickly over distance. The angle that light comes out of a light source is the main factor in determining how the power density drops over distance. Wide beam angles (90 degrees) make the power density weaken very soon. If you are planning to use the light to treat a larger area (and therefore plan on sitting / standing back further from the device), you absolutely want a narrower beam angle. The Mito Red Light Collections use a narrow beam angle of 60 degrees to ensure therapeutic power density at further distances.