frequently asked questions

BEST VALUE: Quite simply Mito Red offers the absolute best value and most effective red light therapy devices on the market today.  Irradiance is the name of the game when it comes to red light LED devices. 

Mito Red delivers exceptional power and performance at an unmatched value (think watts per $ spent). For an impartial analysis of the value Mito Red delivers go HERE.

3RD PARTY TESTED: Our independently tested lights have been meticulously designed and engineered to offer irradiance in the scientifically accepted 'therapeutic window' at the distances at which you will actually be using the device! Be wary of other companies that do not publish any independent diagnostic data.

UNMATCHED SELECTION: As the leader in red light therapy, Mito Red is committed to offering the widest selection available anywhere. Our MULTIPLE DISTINCT PRODUCT LINES, offer you many options to choose the size and configuration that best suits your needs and your budget.

SUPERIOR DESIGN: Our Mito Red Original 2.0 Series with Enhanced Spectral Energy Output™ (ESPEO) delivers energy across the full spectrums of Red (620nm - 700nm with peak at 660nm) and NIR (800nm - 900nm with peak at 850nm). This configuration has generated amazing feedback from thousands of delighted customers.

The award winning MitoPRO Series multi-wavelength design delivers energy across more of the spectrums of Red (~590nm - 700nm with peaks at 630nm and 660nm) and NIR (~780nm - 900nm with peaks at 830nm and 850nm). The MitoPRO targets the FOUR peak action spectra with even split of LEDs at 25% each. The MitoPRO specifically contains an equal number of each of these LEDs to ensure even coverage and no 'polka-dot' effect. Compare to other companies that claim to use these additional wavelengths but only use them in 5-10% of the panel to save cost!

Our MitoADAPT Series is unquestionably the most advanced red light therapy panel ever created. The patent-pending MitoADAPT Series with dual chip multi-wavelength design provides an incredible ELEVEN different possible modes (red and near infrared wavelength combinations). If you want the absolute cutting edge of individualized, customizable red light therapy with built in data collection and reporting to drive optimal results, this is the one to get. 

Last but not least, all Mito Red Light devices have been purposefully and meticulously designed to be low EMF and low flicker!

60 DAY NO RISK TRIAL PERIOD: Mito Red has a full 60 day NO RISK trial - we are the ONLY major red light therapy company that does not charge a restocking fee. If you are not happy with your light, send it back for a FULL REFUND. The spirit of a trial period is for customers to get a full refund if they are not satisfied. If other companies are charging you a 15-25% "restocking fee", we'd hardly classify that as a NO RISK trial.

EXCEPTIONAL CUSTOMER SERVICE: We pride ourselves in providing the absolute best customer experience. If you have any questions or concerns before or after making a purchase, you can call our PHONE customer support line and speak to an actual live person to get help.

REAL RESULTS: Don't just take our word for it. Please take a moment to read through our growing repository of customer testimonials.

For a detailed comparison of our THREE panel series see the chart HERE.

Here's some quick guidance:

Mito Red Original 2.0 Series - if you think you'll only ever want one light, the Mito Red Original series provides unmatched power and value.

MitoPRO Series - same great power but with additional Red (630/660nm) and NIR (830/850nm) wavelengths in order to truly maximize cytochrome c oxidase activation. Also comes with built in integrated control panel and timer (control an entire array with the push of a button). The MitoPRO Series is one-of-a-kind, top of the line red light therapy for the true red light therapy connoisseur.

MitoADAPT Series - Unquestionably the most advanced red light therapy panel ever created. The patent-pending MitoADAPT Series with dual chip multi-wavelength design provides an incredible ELEVEN different possible modes (red and near infrared wavelength combinations). If you want the absolute cutting edge of individualized, customizable red light therapy with built in data collection and reporting to drive optimal results, this is the one to get. 

While there is a growing body of scientific research suggesting that modest amounts of red and NIR LED light may benefit certain eye conditions, Mito Red's plug-in lights are very bright!

As such, eye protection is provided with each light and should be worn when facing the lights, particularly when NIR is active. The eye protection included is specifically designed for these wavelengths of light. 

As an industry leader in red light therapy, Mito Red now includes two different types of eye protection: opaque protective goggles and high quality, comfortable IR5 lens glasses with every order. At Mito Red consumer safety is our number one priority.

Additional high quality IR5 lens protective glasses can be purchased at a very low price (with free US shipping) here:


Additional goggles can be purchased here:


When using, DO NOT stare directly into the light emitting diodes (LEDs).

Again, our Mito Red Lights are very bright and if you have any eye problems, or any other health conditions at all, please consult with a licensed healthcare professional before using a device like Mito Red.

We are so sure you will love your Mito Red that we offer a no questions asked full refund within the first 60 days. Mito Red does not charge any restocking fees. Please see the details of our Shipping Policy and Warranty / Returns Policy.

Time In Transit:  

All USA orders ship via UPS Ground from our Arizona facility and are shipped in the order in which they are received.  Our fulfillment center fulfills orders Monday - Friday. The time in transit depends on your distance from our distribution center in Arizona (typically 1-5 business days).

All Canada / European orders ship via DHL from our Arizona facility and are shipped in the order in which they are received.  Shipments to Canada generally take around 4-5 days. European orders can vary but are typically 4-10 days.

Shipments to all other countries originate from our international shipping center located outside of the USA and ship via DHL/FedEx/UPS/TNT with times in transit anywhere from 4 to 10 days.

Near Infrared (800-900nm) is just beyond the visible spectrum (400nm-700nm) - hence it is invisible to the naked eye. You will actually only be able to see a small pink dot or perhaps a very subtle pinkish hue emanating from the NIR LEDs when they are 'on'. Please rest assured that there is a significant amount of light energy emanating from those LEDs and your Mito Red Light is in fact working exactly as designed.

There is an upside down U shaped response curve when it comes to red light benefits More is not always better! The great thing about Mito Red Light devices is that you can reap the same benefits in less time versus other products on the market.

Usage Guidelines:

We recommend working up to 10-minute sessions at 12-18 inches from your device. Additional sessions for specific areas may be beneficial but beyond a certain point, the scientific evidence points to diminishing returns. More is not always better!
For this reason, we recommend you allow at least 6 hours between treatments of the same area. We recommend no more than 15 minutes in any one session. We recommend using the device 4-10 times per week. We recommend taking at least one day off per week.
For a detailed discussion of contraindications and other considerations please see our article:

Our devices are engineered to have low EMFs. However, anything with electric current running through it is going to generate some electromagnetic field. However with all of our panels, there is no detectable electromagnetic field (above background noise) at 6+ inches from the face of the panel. 

Some LED light panel manufacturers use a wide beam angle of 90 degrees. The problem with using a very wide beam angle is that the power density drops quickly over distance. The angle that light comes out of a light source is the main factor in determining how the power density drops over distance. Wide beam angles (90 degrees) make the power density weaken very soon. If you are planning to use the light for a larger area (and therefore plan on sitting / standing back further from the device), a 90 degree beam angle typically is not the best choice.

Conversely, other light panel manufacturers may use a very narrow beam angle of 30 degrees. This design choice often necessitates the LEDs being packed closer together to avoid dead spots. This may mean higher 'peak' power measurements for the lights, but the devices tend to be physically smaller (due to the LEDs needing to be closer together).  Anectodical experience with 30 degree beam angle devices is that they can be uncomfortable to even briefly glance at. We consider 30 degree beam angle devices to be generally less safe and less user friendly than wider beam angle devices. 

The Mito Red Light Panels use a 'sweet spot' beam angle of 60 degrees to ensure therapeutic power density at further distances, while maximizing for usability, comfort and safety.

Just set up the device (table, chair, hanging on door / wall, or on a Mito Stand). Position yourself 12” to 18" away and expose the desired area of your body to the light for 5-10 minutes and enjoy the benefits. Go here to download the full user manual.

The most well studied mechanism of action surrounding red and near infrared light therapy is increased MITOchondrial energy production in the cells. MITOchondria are tiny organelles that are the energy power plants of all the cells in our body. Red and near infrared light therapy helps the MITOchondria create more of that energy.

The specific photons found in red and near infrared light interact with a photoreceptors within our cells called cytochrome c oxidase. This interaction stimulates the mitochondria in our cells to use oxygen more efficiently, which allows the mitochondria to produce more ATP (adenosine triphosphate). Adenosine triphosphate is a complex organic chemical that provides energy to drive many processes in living cells, e.g. muscle contraction, nerve impulse propagation, and chemical synthesis. Found in all forms of life, ATP is often referred to as the "molecular unit of currency" of intracellular energy transfer. When our cells have more energy, they simply perform better and the body follows suit!

Below is a link to a 3rd party compilation of over 4000 scientific studies on Photobiomodulation (PBM) / Low Level Laser Therapy (LLLT).

Low level laser therapy (LLLT) / photobiomodulation (PBM) / red/NIR phototherapy studies - a comprehensive database*

Our lights have been third party tested and validated by Independent Testing Laboratories in Colorado and/or Lightlab International in Pennsylvania. For more information see here and here.

Other red light therapy lights on the market may appear similar - but the reality is unless those companies are publishing transparent, independent testing data, you just don't know what you are getting. And again, our customers' real life results, speak volumes.