frequently asked questions
Q: Which one should I buy?
For a detailed comparison of our THREE product lines see the chart HERE.
Here's some quick guidance:
Mito Red Original - if you think you'll only ever want one light, the Mito Red Original series provides unmatched power and value.
MitoMOD Series - same great power and performance as the Mito Red Original, but if you want (or may want in the future) modular capability to build out a larger setup, go with the MitoMOD Series.
MitoPRO Series - same great power but with additional Red (630/660nm) and NIR (830/850nm) wavelengths in order to truly maximize cytochrome c oxidase activation. Also comes with built in integrated control panel and timer (control an entire array with the push of a button). The MitoPRO Series is one-of-a-kind, top of the line red light therapy for the true red light therapy connoisseur.
Q: Why are your products so inexpensive?
Q: What is your return policy?
Q: When will my order ship?
Q: Are the NIR LEDs not working?
Q: Do I need safety glasses with this light?
While there is a growing body of scientific research suggesting that modest amounts of red and NIR LED light may benefit certain eye conditions, Mito Red's plug-in lights are very bright!
As such, goggles are provided and should be worn when facing the lights, particularly when NIR is active.
When using, DO NOT stare directly into the light emitting diodes (LEDs).
Again, our Mito Red Lights are very bright and if you have any eye problems, or any other health conditions at all, please consult with a licensed healthcare professional before using a device like Mito Red.
Q: Can I use the devices too much / for too long?
There is an upside down U shaped response curve when it comes to red light benefits More is not always better! The great thing about Mito Red Light devices is that you can reap the same benefits in less time versus other products on the market. 5-15 minutes a day is really all you will need.
Having said that, Red (620-700nm) and NIR (800-900nm) light is very safe and there are no known negative side effects after over 3,000 clinical studies.
Q: What are the EMF levels?
Our devices are engineered to have low EMFs. However, anything with electric current running through it is going to generate some electromagnetic field. At the recommended usage distance of 6+ inches our devices emit no detectable levels of EMF.
On balance our devices are going to be much lower in EMFs than other products because our lights contain only the electrical components needed to power and cool the lights (nothing extraneous added such as bluetooth / WiFi). Of particular concern are products which come with an 'app'. Having an app necessitates a WiFi / bluetooth signal from the device. Many times these devices can emit a signal even when they are not in use! This means you could be unknowingly polluting your environment with EMFs 24/7.