frequently asked questions

Q: Which one should I buy?

For a detailed comparison of our THREE product lines see the chart HERE.

Here's some quick guidance:

Mito Red Original - if you think you'll only ever want one light, the Mito Red Original series provides unmatched power and value.

MitoMOD Series - same great power and performance as the Mito Red Original, but if you want (or may want in the future) modular capability to build out a larger setup, go with the MitoMOD Series.

MitoPRO Series - same great power but with additional Red (630/660nm) and NIR (830/850nm) wavelengths in order to truly maximize cytochrome c oxidase activation. Also comes with built in integrated control panel and timer (control an entire array with the push of a button). The MitoPRO Series is one-of-a-kind, top of the line red light therapy for the true red light therapy connoisseur.

Q: Why should I buy from Mito Red Light?

BEST VALUE: Quite simply Mito Red offers the absolute best value and most effective red light therapy devices on the market today.  Irradiance is the name of the game when it comes to red light LED devices. 

Higher Irradiance = Better Results in Less Time.

Mito Red delivers exceptional power and performance at an unmatched value (think watts per $ spent). For an impartial analysis of the value Mito Red delivers go HERE.

3RD PARTY TESTED: Our independently tested lights have been meticulously designed and engineered to offer irradiance in the scientifically accepted 'therapeutic window' at the distances at which you will actually be using the device! Be wary of other companies that do not publish any independent diagnostic data.

UNMATCHED SELECTION: As the leader in red light therapy, Mito Red is committed to offering the widest selection available anywhere. Our MULTIPLE DISTINCT PRODUCT LINES, offer you many options to choose the size and configuration that best suits your needs and your budget.

SUPERIOR DESIGN: Our Mito Red Original and MitoMOD series with Enhanced Spectral Energy Output™ (ESPEO) delivers energy across the full spectrums of Red (620nm - 700nm with peak at 660nm) and NIR (800nm - 900nm with peak at 850nm). This configuration has generated amazing feedback from thousands of delighted customers.

The one-of-a-kind, MitoPRO series multi-wavelength design delivers energy across more of the spectrums of Red (~590nm - 700nm with peaks at 630nm and 660nm) and NIR (~780nm - 900nm with peaks at 830nm and 850nm). The MitoPRO targets the FOUR peak action spectra with even split of LEDs at 25% each. The MitoPRO specifically contains an equal number of each of these LEDs to ensure even coverage and no 'polka-dot' effect. Compare to other companies that claim to use these additional wavelengths but only use them in 5-10% of the panel to save cost!

Last but not least, all Mito Red Light devices have been purposefully and meticulously designed to be low EMF and low flicker!

60 DAY NO RISK TRIAL PERIOD: Mito Red has a full 60 day NO RISK trial - we are the ONLY major red light therapy company that does not charge a restocking fee. If you are not happy with your light, send it back for a FULL REFUND. The spirit of a trial period is for customers to get a full refund if they are not satisfied. If other companies are charging you a 15-25% "restocking fee", we'd hardly classify that as a NO RISK trial.

EXCEPTIONAL CUSTOMER SERVICE: We pride ourselves in providing the absolute best customer experience. If you have any questions or concerns before or after making a purchase, you can call our PHONE customer support line and speak to an actual live person to get help.

REAL RESULTS: Don't just take our word for it. Please take a moment to read through our growing repository of customer testimonials.

Q: Why are your products so inexpensive?

Other at home full body red light therapy panels can run $1195 or more, whereas our MitoMOD 900 is only $679. We are able to do this because we run a lean organization with limited marketing and overhead. We don't pay for celebrity endorsements or offer pointless apps (do you really need an app to tell you to stand in front of a light for 10 minutes?). We keep our costs and overhead low in order to pass the savings on to you.

Q: What is your return policy?

We are so sure you will love your Mito Red that we offer a no questions asked full refund within the first 60 days. Mito Red does not charge any restocking fees. Please see the details of our Shipping Policy and Warranty / Returns Policy.

Q: When will my order ship?

All North America orders received before 12pm MST (M-F) will ship on the same day, otherwise they will ship next business day. International orders will ship within 1-3 business days.

Q: Are the NIR LEDs not working?

Near Infrared (800-900nm) is just beyond the visible spectrum (400nm-700nm) - hence it is invisible to the naked eye. You will actually only be able to see a small pink dot or perhaps a very subtle pinkish hue emanating from the NIR LEDs when they are 'on'. Please rest assured that there is a significant amount of light energy emanating from those LEDs and your Mito Red Light is in fact working exactly as designed.

Q: Do I need safety glasses with this light?

While there is a growing body of scientific research suggesting that modest amounts of red and NIR LED light may benefit certain eye conditions, Mito Red's plug-in lights are very bright!

As such, goggles are provided and should be worn when facing the lights, particularly when NIR is active.

As an industry leader in red light therapy, Mito Red now includes both opaque protective goggles and high quality, comfortable IR5 lens glasses with every order. At Mito Red consumer safety is our number one priority. Additional high quality IR5 lens protective glasses can be purchased at a very low price (with free US shipping) here:

MITO RED IR5 GLASSES

When using, DO NOT stare directly into the light emitting diodes (LEDs).

Again, our Mito Red Lights are very bright and if you have any eye problems, or any other health conditions at all, please consult with a licensed healthcare professional before using a device like Mito Red.

Q: Are there any Contraindications? Can I use the devices too much / for too long?

There is an upside down U shaped response curve when it comes to red light benefits More is not always better! The great thing about Mito Red Light devices is that you can reap the same benefits in less time versus other products on the market.

Usage Guidelines:

We recommend working up to 10-minute treatments at 12-18 inches from your device. Additional sessions for specific areas may be beneficial but beyond a certain point, the scientific evidence points to diminishing returns. More is not always better!
For this reason, we recommend you allow at least 6 hours between treatments of the same area. We recommend no more than 15 minutes in any one session. We recommend using the device 4-10 times per week. We recommend taking at least one day off per week.
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For a detailed discussion of contraindications and other considerations please see our article:

Q: What are the EMF levels?

Our devices are engineered to have low EMFs. However, anything with electric current running through it is going to generate some electromagnetic field. At the recommended usage distance of 6+ inches our devices emit no detectable levels of EMF.

On balance our devices are going to be much lower in EMFs than other products because our lights contain only the electrical components needed to power and cool the lights (nothing extraneous added such as bluetooth / WiFi). Of particular concern are products which come with an 'app'. Having an app necessitates a WiFi / bluetooth signal from the device. Many times these devices can emit a signal even when they are not in use! This means you could be unknowingly polluting your environment with EMFs 24/7.