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frequently asked
questions

Q. Why should I buy from Mito Red Light?

A.

BEST VALUE: Quite simply, we offer the absolute best value and most effective red light therapy devices on the market today. We challenge anyone to show us where they can find more irradiance for the dollar. Irradiance is the name of the game when it comes to red light LED devices.

Higher Irradiance = Better Results in Less Time.

But beware deceptive marketing! Other manufacturers will proclaim irradiance of >100mW/cm2, but will leave for the fine print that this is at the SURFACE of their device, not at the recommended treatment distance.

3RD PARTY TESTED: Our independently tested lights have been meticulously designed and engineered to offer irradiance in the scientifically accepted 'therapeutic window' at the distances at which you will actually be using the device! Be wary of other companies that do not publish any independent diagnostic data.

SUPERIOR DESIGN: Enhanced Spectral Energy Output™ (ESPEO) - Mito Red Light devices are designed to deliver light energy across the ENTIRE therapeutic spectrum of Red and Near Infrared (NIR). This means you benefit from ALL wavelengths of red between 620nm-700nm (with peak power at 660nm) and ALL wavelengths of NIR between 800-880nm (with peak power at 850nm). Your body receives the FULL therapeutic spectrum of red and NIR just as nature intended!

60 DAY NO RISK TRIAL PERIOD: Mito Red has a full 60 day NO RISK trial - we are the ONLY major red light therapy company that does not charge a restocking fee. If you are not happy with your light, send it back for a FULL REFUND. The spirit of a trial period is for customers to get a full refund if they are not satisfied. If other companies are charging you a 15-25% "restocking fee", we'd hardly classify that as a NO RISK trial.

EXCEPTIONAL CUSTOMER SERVICE: We pride ourselves in providing the absolute best customer experience. If you have any questions or concerns before or after making a purchase, you can call our TOLL FREE customer support line and speak to an actual live person to get help.

REAL RESULTS: Don't just take our word for it. Please take a moment to read through our growing repository of customer testimonials.

Q. Why are your products so inexpensive?

A.

Other at home full body red light therapy panels can run $1195 or more, whereas our MitoMAX is only $749. We are able to do this because we run a lean organization with limited marketing and overhead. We don't pay for celebrity endorsements or offer pointless apps (do you really need an app to tell you to stand in front of a light for 10 minutes?). We keep our costs and overhead low in order to pass the savings on to you.

Q. Which one should I buy?

A.

 

MitoMIN -
best for targeted treatment of the face or specific body parts.

 

MitoMID -
will work well for a larger surface area such as the back

 

MitoMAX -
#1 seller, outstanding value full body panel.  Captured 1st place in independent testing of the top 6 body panels on the market.

 

MitoMEGA -
Dollar for dollar the most 'joules for the buck'. The MEGA is not only the best "JROI" (joules return on investment) of our product line, but the best JROI than can be found anywhere.

 

Q. Are your lights third party tested and validated?

A.

Our lights have been third party tested and validated by Independent Testing Laboratories in Colorado. For more information see here and here.

Other red light therapy lights on the market may appear similar - but the reality is unless those companies are publishing transparent, independent testing data, you just don't know what you are getting. And again, our customers' real life results, speak volumes.

Q. How do Photobiomodulation (PBM) / Low Level Laser Therapy (LLLT) work?

A.

The most well studied mechanism of action surrounding red and near infrared light therapy is increased MITOchondrial energy production in the cells. MITOchondria are tiny organelles that are the energy power plants of all the cells in our body. Red and near infrared light therapy helps the MITOchondria create more of that energy.

The specific photons found in red and near infrared light interact with a photoreceptors within our cells called cytochrome c oxidase. This interaction stimulates the mitochondria in our cells to use oxygen more efficiently, which allows the mitochondria to produce more ATP (adenosine triphosphate). Adenosine triphosphate is a complex organic chemical that provides energy to drive many processes in living cells, e.g. muscle contraction, nerve impulse propagation, and chemical synthesis. Found in all forms of life, ATP is often referred to as the "molecular unit of currency" of intracellular energy transfer. When our cells have more energy, they simply perform better and the body follows suit!

Below is a link to a 3rd party compilation of over 4000 scientific studies on Photobiomodulation (PBM) / Low Level Laser Therapy (LLLT).

Low level laser therapy (LLLT) / photobiomodulation (PBM) / red/NIR phototherapy studies - a comprehensive database*

Q. How do I use my Mito Red Light?

A.

Just set up the device (table, chair, hanging on door / wall). Position yourself 6” to 18" away and expose the desired area of your body to the light for 5-15 minutes and enjoy the benefits. Go here to download the full user manual.

Q. What is beam angle and why does it matter?

A.

Some LED light manufacturers use a wide beam angle of 90 degrees. The problem with using a wide beam angle is that the power density drops quickly over distance. The angle that light comes out of a light source is the main factor in determining how the power density drops over distance. Wide beam angles (90 degrees) make the power density weaken very soon. If you are planning to use the light to treat a larger area (and therefore plan on sitting / standing back further from the device), you absolutely want a narrower beam angle. The Mito Red Original Series uses a narrow beam angle of 60 degrees to ensure therapeutic power density at further distances. 

Q. What are the EMF levels?

A.

Our devices are engineered to have low EMFs. However, anything with electric current running through it is going to generate some electromagnetic field. At the recommended usage distance of 6+ inches our devices emit no detectable levels of EMF. 

On balance our devices are going to be much lower in EMFs than other products because our lights contain only the electrical components needed to power and cool the lights (nothing extraneous added such as a timer or bluetooth / WiFi). Of particular concern are products which come with an 'app'. Having an app necessitates a WiFi / bluetooth signal from the device. Many times these devices can emit a signal even when they are not in use! This means you could be unknowingly polluting your environment with EMFs 24/7.

Q. Can I use the devices too much / for too long?

A.

There is an upside down U shaped response curve when it comes to red light benefits More is not always better! The great thing about Mito Red Light devices is that you can reap the same benefits in less time versus other products on the market. 5-15 minutes a day is really all you will need.

Having said that, Red (620-700nm) and NIR (800-900nm) light is very safe and there are no known negative side effects after over 3,000 clinical studies.

Q. Do I need safety glasses with this light?

A.

We do recommend wearing darkened safety goggles during the sessions. As such, each of the Mito Red products come with these glasses for free. Our Mito Red Lights are very bright and if you have any eye problems, or any other health conditions at all, please consult with a licensed healthcare professional before using a device like Mito Red.

Q. Are the NIR LEDs not working?

A.

Near Infrared (800-900nm) is just beyond the visible spectrum (400nm-700nm) - hence it is invisible to the naked eye. You will actually only be able to see a small pink dot or perhaps a very subtle pinkish hue emanating from the NIR LEDs when they are 'on'. Please rest assured that there is a significant amount of light energy emanating from those LEDs and your Mito Red Light is in fact working exactly as designed.

Q. When will my order ship?

A.

All North America orders received before 12pm MST will ship on the same day, otherwise they will ship next business day. International orders will ship within 1-3 business days.

Q. What is your return policy?

A.

We are so sure you will love your Mito Red that we offer a no questions asked full refund within the first 60 days. Mito Red does not charge any restocking fees.